IT Business Value Map

Within the matrix of the business domain and the supply chain, it can be determined in which areas an organization is operating and how it would like to position itself.

An Example: The customer relationship management system. CRM. There may be very different characteristics which require very different investments. The right system doesn't depend on the complexity that you wish to manage, but on the primary goal within the Business Value Map and therefore on the expected value (turnover increase, cost reduction) that is brought about through using this tool. The IT Business Value Map helps you to position yourself correctly regarding content.